Edo Kiriko Emerald Prism | Hand Cut Crystal Whiskey Glass & Old Fashioned Rocks Glass | Luxury Gift in Wooden Box (10oz)

$249.00
$249.00
In stock
Colos: Green
Subtotal: $249.00

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Edo Kiriko Emerald Prism | Hand Cut Crystal Whiskey Glass & Old Fashioned Rocks Glass | Luxury Gift in Wooden Box (10oz)

Edo Kiriko Emerald Prism | Hand Cut Crystal Whiskey Glass & Old Fashioned Rocks Glass | Luxury Gift in Wooden Box (10oz)

$249.00

Edo Kiriko Emerald Prism | Hand Cut Crystal Whiskey Glass & Old Fashioned Rocks Glass | Luxury Gift in Wooden Box (10oz)

$249.00
Colos: Green

Unveil the Geometry of Light: The Emerald Prism Crystal Glass

Experience the captivating allure of our Emerald Prism Edo Kiriko Whiskey Glass. This masterpiece blends modern artistry with traditional craftsmanship, featuring a stunning geometric design in a deep emerald hue. It provides exceptional clarity and brilliance, making it the perfect vessel for your finest Single Malt Scotch, Bourbon, or a crafted Old Fashioned cocktail.

Why This Glass is a Masterpiece:

  • Mesmerizing Emerald Hue: The glass features a captivating emerald green overlay, meticulously etched with intricate patterns that create a mesmerizing interplay of light and shadow with every pour.
  • Geometric Precision: The prism-cut design enhances the visual depth of the crystal, offering a sophisticated aesthetic that serves as a stunning centerpiece for any home bar.
  • Substantial Feel: Weighing in at 310g with a sturdy construction, this glass offers a durable yet refined grip, ensuring a luxurious drinking experience.
  • Versatile Capacity: With a 10.1 fl oz (300 ml) capacity and wide rim (3.7"), it is perfectly shaped to accommodate large ice spheres, ideal for enjoying spirits on the rocks.

Product Specifications:

  • • Type: Old Fashioned Glass / Whiskey Tumbler
  • • Material: Lead-Free Crystal Glass
  • • Design: Emerald Prism (Edo Kiriko Style)
  • • Dimensions: 3.5" Height x 3.7" Diameter (9cm x 9.5cm)
  • • Capacity: 10.1 fl oz / 300ml
  • • Weight: 310g
  • • Packaging: Includes 1 x Crystal Glass & 1 x Wooden Gift Box

Whisky Glass Crafting Process

Step-by-step craftsmanship showing how each whisky glass is shaped and polished by hand.
🥃 Whisky Glass Care Guide

💧 Gentle Cleaning

Hand wash your whisky glass using lukewarm water, a soft cloth, and mild detergent. This preserves the clarity and brilliance of the crystal.

🌸 Daily Care

  • Use only a soft sponge or microfiber cloth for cleaning.
  • Rinse thoroughly to avoid detergent residue that may dull the surface.
  • Dry immediately with a lint-free towel to prevent water stains.
  • Store upright in a safe cabinet, away from vibrations and direct sunlight.

⛔ Avoid

  • Do not put in the oven, microwave, or under direct fire/heat.
  • Do not subject the glass to extreme temperature changes — sudden hot or cold shocks may cause cracks.
  • Avoid dishwashers if the glass has fine cuts, engravings, or metallic accents.
  • Do not use steel wool, bleach, or harsh chemicals that may damage the surface.
  • Handle with care — the glass is fragile and may break if dropped.

Shipping Policy

Welcome to ClayWhispers. We appreciate your trust in our handmade and thoughtfully curated products. We ship worldwide. This Shipping Policy outlines how and when we process, ship, and deliver your orders. Please read it carefully before making a purchase.

1. Order Processing Time

  • All orders are processed within 1–3 business days (Monday – Saturday) after payment confirmation.
  • Orders placed before 5 PM (GMT), Greenwich Mean Time (London) are processed the same business day.
  • Orders placed after 5 PM are processed the next business day.

2. Transit Time and Total Delivery Time

  • Standard shipping transit time is typically 5–8 business days (Monday – Saturday), depending on the destination.
  • Total estimated delivery time, including processing, is 6–11 business days (Monday – Saturday).
  • Delivery times may vary during peak seasons or due to courier delays.

3. Shipping Cost

  • We offer free standard shipping on all orders.
  • There are no additional shipping charges at checkout.

4. Where We Ship

We ship to the following countries:

United Kingdom, Argentina, Australia, Austria, Belgium, Brazil, Cameroon, Canada, Chile, China, Colombia, Costa Rica, Denmark, Ecuador, Egypt, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Italy, Japan, Jordan, Kenya, Kuwait, Lebanon, Malaysia, Mexico, Morocco, Netherlands, New Zealand, Norway, Oman, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Senegal, Singapore, Slovakia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Türkiye, Ukraine, United Arab Emirates, United States, Vietnam.

Our primary fulfillment centers are located in China, Japan, and the United Kingdom.

5. Customs, Duties, and Taxes

  • All prices on our website include applicable taxes.
  • International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
  • These charges are the customer’s responsibility upon receipt of the item and are not included in our product prices or free shipping offer.

If the item is defective or you received the wrong product, we will cover all costs, including return shipping, reshipping fees, and any customs or duties related to sending the replacement.

If you choose a refund instead of a replacement, we will issue a refund for the item price you paid, minus the cost of customs duties, as customs fees are collected by your local customs office and cannot be refunded by us.

6. Tracking Information

  • Once your order has shipped, you will receive a confirmation email with a tracking number.
  • You may track your package through the carrier’s website.
  • If you do not receive tracking information within 5 business days, please contact us at support@claywhispers.com.

7. Wrong Address or Change of Address

  • Please ensure your shipping details are accurate before completing your order.
  • Once an order has been processed or dispatched, we cannot modify the address.
  • If a delivery fails due to an incorrect or incomplete address, the customer will be responsible for reshipment costs.

8. Delivery Delays or Lost Packages

  • Delivery times are estimates, not guarantees.
  • Delays may occur due to customs inspections, weather conditions, or courier issues.
  • If your shipment is significantly delayed or lost, contact us at support@claywhispers.com for assistance.
  • ClayWhispers is not liable for delays beyond our control once an order is handed over to the carrier.

Contact Information

Phone Number: +44 7 418379775

Email: support@claywhispers.com

Physical Address: 7 Copperfield Rd, Coventry CV2 4AQ, United Kingdom

Business Hours: Monday – Saturday: 9 AM – 5 PM (GMT) Greenwich Mean Time (London)

Sunday: Closed

7-Day Return & Exchange Policy

We want you to feel comfortable and confident when shopping at Claywhispers. That’s why we offer a 7-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 7 days from the delivery date.

Return & Exchange Conditions

  • Items returned without authorization will not be accepted.
  • The time frame for return & exchange must not exceed 7 days from when the original order was received.
  • All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
  • Customers must use a shipping method that provides tracking. Returns or exchanges with no tracking will not be processed.
Please Note: Do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

Non-Refundable Items

Items that were worn or sent to you as a replacement/exchange cannot be returned again.

Return / Exchange Process

Step 1: Initiate Your Return/Exchange

Email us at support@claywhispers.com and include your order number. Our customer service team will determine eligibility for refunds and exchanges, and then a “Return & Exchange” authorization will be sent to you.

Step 2: Ship the Product Back

Once our customer service has approved your request and provided our return/exchange address, please initiate the return/exchange within 3 working days by following our instructions.

We recommend using a shipping method that provides tracking information and a signature confirmation so delivery can be verified. If the item to be returned/exchanged is shipped without a tracking number, the customer will be liable if the item is lost by the carrier, and no refund will be issued.

Step 3: Refund or Exchange

When we receive your return, we will inspect the item within 3–5 working days and then provide a replacement for an exchange or issue a refund.

Refunds

A refund will be provided to the original method of payment within 3–5 business days after we have received, inspected, and confirmed the returned item.

Please note: Although you may have enjoyed free or discounted shipping, we incur the original shipping cost for every order. Therefore, we do not refund our original shipping cost.

Refund Policy for Undeliverable Packages

If a package is deemed undeliverable by the shipping carrier and is returned to the sender, the customer will be responsible for paying the shipping fee to have the package reshipped. We do not offer cancellation or refunds for undeliverable packages.

Undeliverable packages may occur due to reasons such as an incorrect shipping address, failed delivery attempts, or refusal to accept the package. It is the responsibility of the customer to ensure that the shipping address is accurate and that someone is available to receive the package during delivery attempts.

If a package is returned to us as undeliverable, we will contact the customer to inform them of the situation and provide instructions for reshipping the package. The customer will have the option to pay the shipping fee for reshipment.

Refunds for Gift Card Purchases

Products purchased using a gift card will be refunded to the original gift card. If you no longer have the original gift card, please contact us at support@claywhispers.com for assistance.

Please note that gift cards are non-refundable regardless of their usage status.

Contact Information

Phone Number: +44 7 418379775

Email: support@claywhispers.com

Physical Address: 7 Copperfield Rd, Coventry CV2 4AQ, United Kingdom

Business Hours:

Monday – Saturday: 9 AM – 5 PM (GMT) Greenwich Mean Time (London)

Sunday: Closed

Edo Kiriko | Honor Every Sip
Heritage · Since 1834

Why Does Your $200 Whiskey
Taste Like $20 Water?

It's not the whiskey. When your glass only engages 20% of your senses, you're wasting 80% of the experience.

江 戸 切 子
Discover the Truth

You wouldn't serve Wagyu beef on a paper plate.
So why pour a Hibiki 21 you've saved for three years
into an ordinary tumbler?

Honor Every Sip

01

Five Hidden Experience Fractures

Every whiskey enthusiast has felt that vague sense of "something's missing." Here's the truth.

The Ritual Void

"Drinking became a habit, not a ritual"

You've worked hard all day. All you want is for a glass of whiskey to separate "work you" from "home you." But when you pick up that ordinary tumbler, nothing happens. No ceremony. No transition. Just... drinking.

Transform
The Ritual Awakens

"The moment I picked it up, time stopped"

When your fingertips trace the hand-carved grooves, when light dances through the prism cuts, when the weight of the glass settles firmly in your palm—your brain knows: this moment is sacred. This isn't drinking. This is a 500-year-old ceremony.

The Social Anxiety

"I saw him glance at the glass, then at me"

You invited an important colleague over for drinks. You opened your prized whiskey, but realized you didn't have enough good glasses. You handed over an ordinary tumbler with a laugh—"It'll do"—but you knew. He'd already marked down your taste in his mind.

Transform
The Silent Respect

"He stopped mid-sentence just to admire the glass"

When you hand someone an Edo Kiriko, conversation pauses. Not an awkward silence—an awed one. Light fractures through the cuts like a gemstone. You don't need to say anything. Your taste has already spoken volumes.

The Sensory Leakage

"Something's missing, but I can't explain it"

You examine the legs. Swirl the glass. Inhale deeply. But it always feels incomplete. The thick rim, the smooth surface, the featherlight weight of ordinary glass—they're "leaking" 80% of your experience, leaving only taste to fight alone.

Transform
The Five-Sense Awakening

"I finally 'saw' my whiskey for the first time"

Hand-carved grooves create a tactile landscape for your fingertips. Prismatic facets make light dance through the amber liquid. Lead-free crystal density anchors the glass firmly in your palm. You're finally tasting whiskey with all five senses—not just one.

The Disposable Regret

"I have $2,000 in whiskey and $20 in glass"

You curate every bottle with care. But your glasses? They could be replaced tomorrow, forgotten entirely. No story. No heritage. No reason for your son to ever say: "This was Dad's glass."

Transform
The Legacy Begins

"This is the glass I'll be buried with"

Every Edo Kiriko is hand-carved by an artisan, carrying 190 years of unbroken tradition. It's not a glass—it's an heirloom, meant to be passed to your son, holding three generations of memories. When you hold it, you hold living history.

The Gift Anxiety

"I'm afraid my gift will end up in a closet"

Your best friend already has everything. You need a wedding, retirement, or milestone birthday gift—but another generic barware set? It'll be politely accepted and vanish into storage forever. You dread giving "just another gift."

Transform
The Unforgettable Gift

"The moment he opened the box, I knew I'd succeeded"

When he opens the box and sees light dancing through those hand-carved cuts—conversation stops. This isn't "another gift." This is the piece he'll display in the most visible spot in his study, thinking of you every time he pours a dram.

The Mechanism

Why Ordinary Glass "Leaks" Your Experience

Whiskey appreciation is a five-sense experience. When your glass only engages taste, you're watching a 4K movie with 20% bandwidth—technically possible, but you're missing the point entirely.

Visual Activation

Hand-carved prismatic facets make light "dance" through your whiskey—every angle reveals a new masterpiece

Tactile Awakening

Deep-groove cuts create a "landscape for your fingertips"—sip while your touch discovers the artistry

Ritual Gravity

Lead-free crystal density delivers that satisfying heft—the "clunk" when you set it down tells your brain: this moment matters

Back to Edo Era

Our Heritage

Back to Edo Era

Edo Kiriko (江戸切子) is a traditional Japanese glass-cutting craft, celebrated for its exceptional craftsmanship and intricate designs. Originating during the Edo period of Japan, around 1834, Edo Kiriko has a history of nearly two centuries.

The craft was pioneered by Kyubei Kagaya, a visionary glassware merchant in Edo (now Tokyo), who began experimenting with cutting patterns into glass using emery powder. His innovative techniques laid the foundation for what would become one of Japan's most treasured art forms.

In 1985, Edo Kiriko was officially designated as a Traditional Craft of Tokyo, and in 2002, it received national recognition as a Traditional Craft of Japan—a tribute to the generations of artisans who have preserved this extraordinary craft.

Edo Kiriko Soul

Philosophy

The Soul of
Edo Craftsmanship

Edo Kiriko is far more than just glassware; it is a vibrant symbol of Japanese heritage. By merging refined aesthetics with modern precision, it reflects the true "Shokunin" (職人) spirit—an unyielding pursuit of perfection passed down through generations of master craftsmen.

Each piece embodies the Japanese philosophy of "Monozukuri" (物造り)—the art of making things with soul. Every cut is made freehand, without molds or machinery, requiring 10-15 years of rigorous training to master.

When light passes through the precisely angled cuts, it transforms into dancing prisms of brilliance—turning every sip into a multisensory experience.

Production Process

Process

The Art of Creation:
Six Sacred Steps

Creating a single Edo Kiriko piece requires hours to days of meticulous handwork. Each of the six steps demands unwavering focus, steady hands, and years of dedicated training.

  • 1. Marking (割り出し): Drawing precise guide lines onto the glass—the blueprint that determines the pattern's perfection.
  • 2. Rough Cutting (荒摺り): Using diamond-tipped wheels to excavate the initial pattern, establishing depth and form.
  • 3. Detail Cutting (三番掛け): Refining designs with progressively finer wheels, adding delicate intricacy.
  • 4. Stone Smoothing (石掛け): Smoothing rough edges with natural stone wheels for uniformity.
  • 5. Grinding (磨き): Preliminary polishing that prepares the surface for its final transformation.
  • 6. Final Polishing (バフ掛け): Achieving a diamond-like luster that captures and releases light in brilliant refractions.

This centuries-old process remains unchanged—a testament to the belief that true craftsmanship cannot be rushed or automated.

Edo Kiriko Whisky Glass FAQ

Frequently Asked Questions

Everything you need to know about our handcrafted Edo Kiriko whisky glasses

About Edo Kiriko

What makes Edo Kiriko whiskey glasses unique?
+

Edo Kiriko whiskey glasses are handcrafted using traditional Japanese glass-cutting techniques that date back to 1834 during the Edo period. Each piece is meticulously cut by master artisans who have trained for years to perfect their craft.

What sets Edo Kiriko apart:

  • Intricate Geometric Patterns: Traditional motifs like Nanako (fish roe), Kikkou (tortoiseshell), and Yarai (bamboo lattice) are precisely carved into the glass surface.
  • Dual-Layer Construction: Many pieces feature colored glass layered over clear crystal, creating stunning depth and contrast when light passes through.
  • Certified Craftsmanship: Authentic Edo Kiriko is recognized as a Traditional Craft by the Japanese government, ensuring adherence to time-honored techniques.
  • Functional Artistry: Beyond aesthetics, the cut patterns enhance grip and create mesmerizing light refractions that elevate your drinking experience.
What is the history behind Edo Kiriko?
+

Edo Kiriko originated in 1834 when Kyubei Kagaya, a glassware merchant in Edo (now Tokyo), began experimenting with glass-cutting techniques using emery powder. The craft flourished during the Meiji era when British glass-cutting expert Emmanuel Hauptmann introduced modern cutting methods to Japan.

Throughout its nearly 200-year history, Edo Kiriko has survived wars, economic upheavals, and changing tastes. In 1985, it was officially designated as a Traditional Craft of Tokyo, and in 2002, it received national recognition as a Traditional Craft of Japan.

Today, only a handful of workshops in Tokyo continue this tradition, with each artisan dedicating 10-15 years to master the intricate cutting techniques that define authentic Edo Kiriko.

Are the patterns on each Edo Kiriko glass identical?
+

No, and this is precisely what makes each glass special. Every Edo Kiriko piece is individually handcrafted by skilled artisans without the use of molds or automated machinery. The cutting is done freehand using rotating diamond-tipped wheels, requiring extraordinary precision and years of training.

Slight variations in cut depth, angle, and spacing naturally occur, giving each glass its own character and fingerprint. These subtle differences are not flaws—they are hallmarks of authentic handcraftsmanship that distinguish genuine Edo Kiriko from mass-produced imitations.

When you hold an Edo Kiriko glass, you hold a one-of-a-kind work of art that no machine can replicate.

What traditional patterns are available?
+

Edo Kiriko features a rich vocabulary of traditional patterns, each carrying cultural significance:

  • Nanako (魚子): Fish roe pattern—symbolizes abundance and prosperity
  • Kikkou (亀甲): Hexagonal tortoiseshell pattern—represents longevity and good fortune
  • Yarai (矢来): Bamboo fence lattice—signifies protection and resilience
  • Kagome (籠目): Woven bamboo basket pattern—believed to ward off evil spirits
  • Chrysanthemum (菊): The imperial flower—symbolizes nobility and rejuvenation
  • Hoshi (星): Star pattern—represents hope and guidance
  • Shippo (七宝): Interlocking circles—signifies harmony and infinite connection

Each pattern requires different cutting techniques and levels of expertise, with some complex designs taking several days to complete on a single glass.

Usage & Drinks

What drinks are best served in a whiskey tumbler?
+

Edo Kiriko whiskey tumblers are expertly designed to enhance your drinking experience. Their substantial weight provides stability, while the precision-cut crystal surfaces help release and concentrate aromas.

Ideal for:

  • Whiskey Neat: The wide opening allows aromas to develop fully, while the thick crystal base keeps your drink at optimal temperature longer.
  • Whiskey on the Rocks: The generous capacity accommodates large ice spheres or cubes, and the cut patterns create beautiful light play as ice melts.
  • Japanese Highball: A perfect pairing—Japanese whisky with sparkling water, served with precision in traditional glassware.

Classic cocktails that shine:

  • Old Fashioned
  • Godfather
  • Whiskey Sour
  • Sazerac
  • Boulevardier
  • Vieux Carré

The tumblers also work beautifully for premium shochu, aged rum, or fine cognac—any spirit that deserves elegant presentation.

Can Edo Kiriko whiskey glasses be used for both decoration and daily use?
+

Absolutely. Unlike purely decorative crystal, Edo Kiriko glasses are designed to be both visually stunning and completely functional for everyday enjoyment.

As decorative pieces: When not in use, these glasses make stunning display items. Position them where natural light can pass through to reveal the full beauty of the cut patterns. Many collectors display them in glass cabinets or on bar carts as conversation pieces.

For daily use: The substantial thickness (typically 3-4mm) provides durability for regular use. The crystal construction helps maintain beverage temperature, and the precisely cut patterns actually enhance grip, making them comfortable and secure to hold.

The true beauty of Edo Kiriko emerges when filled with liquid—watching light dance through whiskey and cut crystal is an experience that transforms an ordinary drink into a ritual.

Is this glass suitable for hot beverages?
+

No. Edo Kiriko glasses are crafted from soda-lime glass or crystal, which is not heat-resistant. Using them for hot beverages can cause thermal shock, leading to cracking or shattering.

Temperature guidelines:

  • Maximum recommended temperature: 50°C (122°F)
  • Avoid sudden temperature changes (e.g., adding hot liquid to a cold glass)
  • Do not use for hot tea, coffee, mulled wine, or hot toddy
  • Room temperature and chilled beverages are ideal

If you desire Japanese-crafted glassware for hot drinks, consider heat-resistant borosilicate glass alternatives specifically designed for that purpose.

What is the ideal serving size for these glasses?
+

Our Edo Kiriko whiskey tumblers typically hold 250-300ml (8.5-10 oz), which is the standard capacity for old fashioned glasses.

Recommended serving amounts:

  • Whiskey neat: 45-60ml (1.5-2 oz)
  • Whiskey on the rocks: 45-60ml with one large ice cube or sphere
  • Cocktails: 90-120ml (3-4 oz) total volume including ice

The generous capacity allows room for ice and proper aeration while keeping the glass balanced and comfortable in hand.

Care & Maintenance

How should I care for my Edo Kiriko whiskey glass?
+

Proper care ensures your Edo Kiriko glass maintains its brilliance for generations. Here's our complete care guide:

Washing:

  • Always hand wash with lukewarm water and mild dish soap
  • Use a soft sponge or cloth—never abrasive scrubbers or steel wool
  • Clean gently inside the cut grooves using a soft brush if needed
  • Rinse thoroughly to remove all soap residue

Drying:

  • Dry immediately with a lint-free microfiber cloth
  • Polish gently to prevent water spots
  • Allow to air dry completely before storing

Important Don'ts:

  • Never use a dishwasher—high heat and harsh detergents damage the glass
  • Avoid extreme temperature changes
  • Do not stack glasses inside one another
  • Keep away from acidic cleaners or bleach
How should I store my Edo Kiriko glasses?
+

Proper storage protects your investment and keeps your glasses in pristine condition:

  • Upright position: Store glasses standing upright on their base, never inverted on their rims
  • Adequate spacing: Leave space between glasses to prevent contact and potential chipping
  • Stable surface: Use a padded shelf liner or felt mat to cushion the base
  • Avoid direct sunlight: Prolonged UV exposure can affect certain colored glasses over time
  • Dust cover: If displaying openly, dust regularly with a soft, dry cloth

For long-term storage or transport, keep glasses in their original gift boxes with protective padding.

Can scratches or chips be repaired?
+

Unfortunately, due to the intricate nature of Edo Kiriko cutting, repairs are extremely difficult and often not feasible:

  • Minor scratches: Very light surface scratches may be minimized by professional glass polishing, but deep scratches cannot be fully removed without affecting the pattern integrity.
  • Chips: Chips on cut edges generally cannot be repaired while maintaining the original design. The precise geometry of each cut makes matching nearly impossible.
  • Cracks: Cracked glasses should be retired from use, as they may shatter unexpectedly.

Prevention is the best approach—handle with care, wash gently, and store properly. If a glass becomes significantly damaged, we recommend replacing it rather than attempting repair.

Gifting

Are Edo Kiriko whiskey glasses suitable for gifting?
+

Edo Kiriko glasses make exceptional gifts that leave lasting impressions. Their combination of artistry, cultural heritage, and practicality makes them meaningful for virtually any occasion.

Perfect gift occasions:

  • Weddings & Anniversaries: Pairs of glasses symbolize unity and shared experiences
  • Birthdays & Milestones: A timeless gift that appreciates in sentimental value
  • Corporate Gifts: Sophisticated and culturally significant for clients and executives
  • Retirement: A refined way to honor years of service
  • Housewarming: An elegant addition to any home bar
  • Father's Day: Perfect for whiskey-loving fathers and grandfathers
  • Holiday Gifts: Luxurious presents for Christmas, New Year, or any celebration

Each glass arrives in premium gift packaging, ready for presentation. Custom engraving services may be available for personalization—please contact us for details.

Do you offer gift wrapping or custom messages?
+

Yes, we understand that presentation matters when giving a special gift:

  • Premium Gift Box: All glasses come in an elegant presentation box with protective cushioning
  • Gift Wrapping: Complimentary gift wrapping is available at checkout
  • Personal Message: Include a handwritten message card with your order
  • Direct Shipping: We can ship directly to your recipient with gift packaging

For corporate orders or bulk purchases with custom requirements, please contact our customer service team.

Ordering & Shipping

How are the glasses packaged for shipping?
+

We take extreme care in packaging to ensure your Edo Kiriko glasses arrive in perfect condition:

  • Individual wrapping: Each glass is wrapped in acid-free tissue paper
  • Foam protection: Custom-fit foam inserts cradle each piece
  • Presentation box: Glasses are secured in rigid gift boxes
  • Outer carton: Double-walled corrugated boxes with additional cushioning
  • Fragile labeling: Clear "Fragile" and "Handle with Care" markings

Our packaging has been tested to withstand the rigors of international shipping. In the rare event of transit damage, please contact us immediately with photos for prompt resolution.

What is your return and exchange policy?
+

We want you to feel comfortable and at ease when shopping at Claywhispers. We offer a 7-day return and exchange policy. If you are dissatisfied with your purchase for any reason, simply contact us within 7 days of receiving your order to return unused items in their original condition.

Return & Exchange Conditions:

  • Unauthorized returns will not be accepted.
  • Return/exchange requests must be made within 7 days from the date you receive your original order.
  • All items must be returned in original condition, without scratches or signs of wear, and must not be altered in size or modified in any way.
  • Customers must use a trackable shipping method. Returns or exchanges without tracking information will not be processed.

Important: Please do not send returns to the address on the package. That address is not our return address. Sending items to that address will affect the processing of your return.

Non-Returnable Items:

Items that have been worn/used or items sent to you as replacements/exchanges cannot be returned again.

Return & Exchange Process:

Step 1: Initiate Return/Exchange
Email support@claywhispers.com with your order number. Our customer service team will review whether you qualify for a return or exchange. Once approved, we will send you a "Return Authorization" email.

Note: A return label is included in your package. If you misplace or lose this label, please contact us. We will send you the label via email for you to download and print.

Step 2: Ship the Product
Once our customer service team approves your request and provides our return/exchange address, please ship the item within 3 business days following our instructions.

We recommend using a shipping method with tracking and delivery confirmation to verify delivery status. If return items are shipped without a tracking number and are lost in transit, the customer will bear full responsibility and no refund will be issued.

Step 3: Refund or Exchange
After receiving your return, we will inspect the item within 3-5 business days, then process your exchange or refund.

We do not charge any restocking fees.

Do you ship internationally?
+

Yes, we ship worldwide to bring authentic Japanese craftsmanship to collectors and enthusiasts everywhere.

Shipping details:

  • Delivery times: 3-7 business days domestic, 7-21 business days international
  • Tracking: All orders include full tracking information
  • Insurance: Shipments are insured against loss or damage
  • Customs: International orders may be subject to import duties and taxes, which are the responsibility of the recipient

Shipping costs are calculated at checkout based on destination and order weight. Free shipping may be available for orders above certain thresholds—check our current promotions.

Authenticity

How can I verify my Edo Kiriko glass is authentic?
+

Authentic Edo Kiriko can be distinguished from imitations through several key characteristics:

  • Weight and feel: Authentic glasses have substantial weight and balanced proportions
  • Cut precision: Examine the cuts closely—they should be sharp, clean, and consistent in depth
  • Light refraction: High-quality crystal produces brilliant, clear light play
  • Subtle variations: Handcrafted pieces will have minor natural variations; machine-made copies are perfectly identical
  • Maker's mark: Many artisans include a subtle signature or workshop mark
What is the difference between Edo Kiriko and other cut glass?
+

While cut glass traditions exist worldwide, Edo Kiriko has distinct characteristics:

Edo Kiriko vs. Satsuma Kiriko:

  • Edo Kiriko originates from Tokyo; Satsuma Kiriko from Kagoshima
  • Edo Kiriko typically features sharper, more geometric cuts
  • Satsuma Kiriko often uses thicker colored glass layers with softer, graduated cuts

Edo Kiriko vs. European Cut Crystal:

  • Edo Kiriko patterns reflect Japanese aesthetics and cultural symbolism
  • European styles often feature more elaborate, ornate designs
  • Japanese cuts tend to emphasize precision and restraint

Edo Kiriko vs. Machine-Cut Glass:

  • Each Edo Kiriko piece takes hours to days to complete by hand
  • Machine-cut glass lacks the subtle variations and soul of handcraft
  • The depth and clarity of hand-cut patterns is noticeably superior

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